A 99.9% Server Uptime
The chief advantage of setting up your very own shared hosting system is that you do not have to worry about compatibility – you design a specific set of software applications in such a way so as to be compatible with a particular set of hardware components. The final outcome is something much more solid and dependable, since there are much less possible risks of failure. We have built our cloud hosting system using time–tested hardware parts along with a heavily modified version of Security–Enhanced Linux so as to create a truly safe and secure home for your own websites.
This is the reason why, with each of our shared hosting plans packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s essential to also set up your own network architecture. Because of this, we built a custom internal network in each one of our data centers. Based on top–drawer Juniper switches and routers, our internal network allows for ultra–fast data transfer speeds and is also fully redundant.
Thus, you will take advantage of a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter as well as in our AU located datacenter, no matter which hosting solution you have selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not happy with our hosting services, or if you consider them insufficient, or if you decide that you want a VPS plans instead of a cloud hosting account – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you will retain complete control over your domains even if you terminate your web hosting account with us.
24/7 Technical Support
In case you own a hosting company, your technical support engineers are of supreme importance. That is why we have cautiously chosen a highly professional team of support engineers, each with lots of years of experience behind his back. With their help, our company offers 24x7 support with all our web hosting services.
And not just that, we offer a 1–hour response time guarantee. All tech support requests are answered in under sixty minutes and our average support ticket response time is less than 20 minutes!