Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Resolution Guarantee

  • Our crew of technicians will do their best to answer to your support demands within up to 1 hour. If, however, the situation you have come across requires the help of our Admin =Department,= we will send the ticket to the technician in charge and will post a note to notify you.

  • Top quality support service
  • Qualified Client Help And Support Service

  • Our technical help crew is going to be on shift for you round the clock to to respond to all assistance inquiry tickets that you send to us. We offer client support for all apps that are pre–installed on your machine. These include our in–house developed Site Control Panel, the preferred OS and also the server administration panel (with respect to the VPS type).

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Site Control Panel that is offered as a gift with the virtual server, you can discover a practical Help section, which incorporates everything you need to be aware of when supervising your websites and applications. We have added a range of how to content articles and video guides that present the basic website management tasks in an understandable form.