1 hour ticket response
Prompt support is our most important duty and that is the reason why we’ve got a team of skillful customer support engineers who are eager to provide a swift answer to any question that you could possibly have. Simply submit your customer support ticket from the Site Control Panel and we will respond back to you within 60 minutes at the latest. Actually, we work hard and aim for a 20–minute ticket response time.
A Top–Class Tech Support Service
Each member of our client service team has many years of experience in the shared hosting plans market and the majority of them have worked for us for at least 5 years. They all are eager to answer all your inquiries in the most competent manner possible.
An Easy–to–Browse Help Section
In the Site Control Panel you can find an intuitive Help Center section where you can find quick tips on how to use our hosting services. You can get the answers to your questions in the F.A.Q. repository, find more suggestions in the web hosting account management articles or check the step–by–step video tutorials.