Customer Support Channels
A 1–hour Response Guarantee
Supplying excellent support on time is our main priority, so we back up each shared hosting plans plan with a one hour ticket response guarantee. Once you send a ticket or drop a message, our customer customer assistance staff will do their best to give the most acceptable solution to your problem and to give you help and advice in a timely fashion.
A Top–quality Support Service
You can easlily email us 24x7x365 with any problem you’ve got to do with ComCenter’s services. We have got specialists available all the time to generate support every time needed. You may use the ticket system or send us an e–mail at any moment, or you can grab the phone or make use of the online chat during working hours.
An Intuitive Help Section
ComCenter has built–in a wide–ranging know–how base into the Control Panel that will help you obtain helpful step–by–step information whenever you want. Each part of the Control Panel features its own contextual help area displaying a variety of how–to content articles. We have also organized video tutorials to provide you with a greater visual representation of the simplest way to perform any presented task.