Despite the fact that this isn't the keyaspect in order to identify a trustworthy shared hosting company from a bad one or a reseller from a real provider, being able to call and speak with a live person is an indicator that you are not dealing with a one-person firm and that you can reach someone when you need assistance. The telephone support for hosting services may vary from common to expert, therefore the issues which can be resolved with a call vary based on the specific company. Generally, these matters are simpler and include billing or 1st level tech issues since more complex tasks generally need a support ticket where both you and the system administrators can track what's going on with a specific situation. Nonetheless, the option to call your service provider can save you lots of time and efforts for the countless small issues that will eventually show up at the time you manage your website hosting account.

Phone Support in Shared Hosting

In case you decide to employ one of our shared hosting plans, you can connect with our support crew via phone for 14 hrs a day. We can help you choose the perfect package for your sites because we think that it's better to discuss this kind of issues with a live person. If you already own an account, we will help you with your sales/billing questions and / or general matters, even with some tech situations that don't require a lot of time or escalation to an administrator since it is more appropriate to open a ticket for time-consuming problems so as to have the communication in a single place. We have phone numbers in the US, Great Britain and Australia, so you'll be able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hrs daily as part of the support services for each semi-dedicated server package that we supply. As some issues are more difficult and time-consuming, you'll have to open a ticket if you experience such an issue, but for all your billing, general or minor technical issues you can always call us and we will assist you without delay in order to save you the time you will need to spend on opening a ticket. Even if you do not have an account yet, you are able to find out if you can host your internet sites on our state-of-the-art cloud platform or you will be able to receive any other general info on our semi-dedicated services. We have local numbers in the United States of America, Great Britain and Australia plus a worldwide number, which means that you can call the one that is closer to where you live.