In spite of the fact that the web hosting service supplied by the different companies is virtually the same, every provider has their own platform with its own modifications and ways to accomplish given tasks. This is why, a large knowledge base would be very useful both for people with no previous experience and for technically proficient individuals who will ultimately find out how given procedures are completed, but will waste time in the meantime. The aim of such a knowledge base is to make the hosting service quick and easy to use, saving users loads of time and energy. The outcome is happier clients, since they can easily find the info they are seeking, and much less work for the help desk staff, because usually the vast majority of the questions and difficulties that customers have are already enumerated in the knowledge base. If the articles themselves are expertly written and encompass more things, you’ll be able to learn more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Hosting

If you get a shared hosting package through our company, you’ll gain access to our exhaustive online documentation where you will see information about practically everything connected with our web hosting services. The topics vary from how to create an e-mail address on your mobile device, to how to accomplish different things using an .htaccess file. The articles themselves are written in an easy-to-understand way and feature step-by-step manuals on how to accomplish a given task in your Hepsia hosting Control Panel. You can also find information that’s not connected directly with Hepsia, for instance one that concerns web-based applications on your desktop computer. The whole collection of articles will be located in the Help section of the Control Panel, but those that are related to a given section can be accessed on the spot. Since we’ve included as many topics as possible, you’ll be able to get to know de facto everything connected to your account.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared an in-depth knowledge base for all our current and prospective clients, so if you buy a semi-dedicated server plan through us, you’ll be able to find any information that you are searching for at any moment. We’ve got numerous educative articles, which will help you better understand what’s happening in your account – "What’s PHP?" and "What are file access permissions?" are merely two examples. Our instructional guides will help you accomplish anything you wish – extract files from an archive, import a database, redirect a domain name, etc. Furthermore, we also have troubleshooting guidelines, which will allow you to discover what spurs a specific problem and the possible solutions for it. In case you’re not able to send e-mail messages or your domain returns an HTTP 500 error message, for instance, you can consult our knowledge base and resolve the issue very quickly. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.