Creating a CNAME record for any of the domain addresses or subdomains you've got in the hosting account will enable you to point it to a different domain/subdomain. The forwarded domain name will lose all its records - A, MX and so forth, and will take the records of the domain address it's being pointed to. In this light, you cannot set up a CNAME record to point your domain name to a third-party provider and keep a working e-mail service with the first provider. It is also important to note that a CNAME record is always a string of words rather than a number as it's commonly confused with the A record of the Internet domain being forwarded. One of the main uses of a CNAME record is to direct a domain which you own through one provider to the servers of some other provider when you have set up a site with the latter. By doing this, the site will appear under your own domain name, not under some subdomain provided by the third-party provider.

CNAME Records in Shared Hosting

In case you have a shared hosting plan through our company and you would like to set up a CNAME record, it'll take you only a few mouse clicks to do it. You can access the DNS records for all domain addresses and subdomains hosted within your account from the Hepsia CP that comes with every single plan and adding a new record is as easy as clicking on a button, selecting the type, that will be CNAME in this case, inputting the actual record value and saving the change. If you have never added this kind of record before, you will find a Help section with a detailed video tutorial you can watch, or you can just contact us and we will aid you with this task. If you have created a website via another company, you want to use a private URL for your webmail or you would like to designate a subdomain for use with the services of a different company, for instance Google Apps, all it takes is creating a CNAME record with a couple of mouse clicks inside your CP.

CNAME Records in Semi-dedicated Servers

If you have a semi-dedicated server with our company and you want to set up a CNAME record, it requires just a couple of mouse clicks to complete this task. The plans are managed using our in-house built Hepsia hosting CP where you will find a section devoted to the DNS records of the domain names and subdomains hosted within the account. To set up a CNAME record, you will only have to select the record type and the hostname (domain or subdomain), enter where the latter will be pointed to and save the change. The new record is going to be active almost immediately in our system and will propagate worldwide within several hours. Modifying or deleting an existing CNAME record in the account is just as easy and takes a click. In the event you experience any difficulties, you can go through our in-depth help article, see the short video on the topic that we have added in the CP, or simply contact us for assistance.